The world of higher education launched into a tailspin in March when COVID-19 drove universities around the nation to push instruction online. After years of seeking a strategic place at the table, IT professionals in higher education found themselves with an opportunity to prove exactly how critical their roles have become to student and faculty success.
To gauge how the pandemic and the shift to virtual instruction have affected higher ed IT teams, EdTech spoke with John O’Brien, CEO of EDUCAUSE. With more than 100,000 members in approximately 50 countries, EDUCAUSE is the largest community of higher education IT experts. The organization has played a guiding role in helping colleges and universities around the country adjust to this year’s rapid shift to remote, online and blended learning.